FAQ and Help

T-shirt and Textile Prints

What is DTG printing.

DTG stands for “direct to garment” printing. With DTG, a printer directly applies the ink to the clothing item with inkjet technology. This concept is similar to printing on paper, except that it’s on a t-shirt or sweatshirt. The desired design is printed directly onto the garment, hence direct to garment, with a special printer using water-based inks, which are absorbed by the fibers of the garment. The quality print is of high standard, especially compared to "heat-transfers". Print should outlast the life of the garment.

Basic Crew Cut T-shirt Size Guide

How do I wash a garment with a DTG image on it?

In the washing machine! Because the DTG ink penetrates into the fabric, our printed tees are as washable as they come. Just to be on the safe side, turn your tee inside out, wash in cold water, and do not iron on the print. We like the quick wash cold cycle as we like to keep it as eco-friendly as we can and your shirts will have great longevity. Oh did we mention that your image won’t crack or peel when following the instructions.

What is your turnaround time?

From the minute payment reflect it takes approximately 5-8 business days (depending on the size of the order, but sometimes even sooner).

How is my order shipped?

I make use of a variety of couriers such as Aramex, The Courier Guy, Fastway Couriers, and ST Couriers. Shipping is not included in the prices and can vary between about R80 to R100 and sometimes R150 (for outreaching areas), reasonably priced with reputable companies.

Illustration & Fine-art prints on Photographic and Special papers

1. Photographic Archival Paper printed Canon Dreamlabo 5000 Paper:

Lustre or Gloss Photo realistic paper
Vivid colours
Brilliant whites
natural skin tones
Image stability
Excellent resistance to light fade and long-term dark storage
Fingerprint resistant
Archival quality – 300+ years

For the techies: The state-of-the-art printer uses high definition 7-ink printing technology that creates photos that are beautifully detailed, with natural skin tones and true-to-life colour reproduction. This means that all colour photos produced will appear crisp and have a lifelike quality, whilst black-and-white images will have smooth gradation for a classy finish.

2. Giclée Prints/Inkjet Fine-art Archival Printing

The first choice for fine art reproductions, giclée (pronounced zhee-clay) refers to an individually produced, high-resolution, high-quality fine art digital print made on a specialized inkjet printer.
Giclée literally means “to spray or spread” and refers to the way the ink is deposited on the surface of paper. Tiny droplets, of varying size, are deposited with extreme precision onto the surface of the desired paper. The result: an image of exceptional quality, offering brighter colours, crisper details and long-lasting colour.
Giclée prints can be printed on any number of substrates from watercolour paper to canvas.
Archival properties:
Giclée is an archival process, using both archival media and inks; so your print is guaranteed to last between 80–100 years, with the exception of direct sunlight, storage and most importantly, the way the prints are handled.
The paper you select can make all the difference to your Giclée print. We stock a range of high-quality and professional paper to ensure you’re happy with your final print
True Fibre Matt
  • Smooth surface – 200 g/m2
  • Made from Alpha Cellulose
  • Vivid colours
  • High consistency and gamut
Premium Satin Photo Paper 
  • 260 g/m², resin-coated photographic paper.
  • Delivers unrivaled image quality for brilliant photos and high-impact display graphics.
  • Deeper blacks, more vivid colours and better gloss uniformity.
  • Compatible with both dye based and fade-resistant pigment inks ensuring excellent versatility.
  • Dries instantly for immediate handling and lamination.
Epson Watercolour Paper Radiant White
  • Textured matte surface 180 g/m²
  • Radiant white surface for vivid colour reproduction.
  • Rich black images for prints with exceptional contrast.
Epson Hot Press Natural
  • 100% cotton rag 300 g/m²
  • Natural white base, smooth matte finish.
  • Acid and lignin free, pH buffered.
  • Extremely high colour gamut and black density.
Hahnemühle German Etching
  • 100% a-cellulose paper, 310 g/m².
  • Mould-made with distinct textured surface.
  • Guarantees archival standards regarding density, colour gamut, colour graduation and image sharpness.
Hahnemühle Photo Rag
  • 100% cotton paper, 308 g/m².
  • Smooth surface texture.
  • Guarantees archival standards regarding density, colour gamut, colour graduation and image sharpness.
Hahnemühle Museum Etching
  • 100% cotton paper, 350 g/m²
  • Slightly textured (traditional etching board texture)
  • Roll width 1100 x 12 m
  • NOT Suitable for Diasec
Hahnemühle Photo Rag Baryta
  • High – gloss textured paper
  • 315 g/m²
  • 100% cotton
  • Modelled on traditional fibre-based material.
  • OBA content – none
  • NOT Suitable for Diasec